Privacy Policy

At Ledes.ai, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Ledes.ai application and services (the "Service"), you agree to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Account information — name, email address, and device preference when you join our waitlist or create an account.
• Communications — messages you send us via email or in-app support.

Information collected automatically:

• Usage data — features accessed, stories read, audio played, and session duration.
• Voice & chat interactions — queries submitted to our AI news agents in order to generate responses. See Section 4 for details.
• Device information — device type, operating system version, and app version.
• Log data — IP address, access times, and crash reports used for debugging and security.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Service
• Personalise your news feed and recommendations
• Process waitlist registrations and send updates about our launch
• Respond to your questions and support requests
• Monitor and analyse usage patterns to improve features
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers — trusted third parties who assist in operating our infrastructure, analytics, and communications (e.g. cloud hosting, email delivery). They are contractually bound to protect your data.
• AI model providers — anonymised or pseudonymised interaction data may be processed by AI model providers to generate news responses. We do not share your name or email with these providers.
• Legal requirements — when required by law, court order, or to protect the rights and safety of Ledes.ai or others.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Voice & Chat Interactions

When you interact with our AI news agents via text or voice, your queries are sent to our servers and processed to generate a response. Voice queries are transcribed to text before processing. We may retain interaction logs to improve the quality of AI responses. You can request deletion of your interaction history by contacting us at admin@ledes.ai.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We will delete or anonymise your data upon request, unless we are required by law to retain it.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Data portability — receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at admin@ledes.ai.

7. Children's Privacy

The Service is not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If you believe a child has provided us with personal data, please contact us.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

The Service may contain links to third-party websites and news sources. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party services you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page or through an in-app notification. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at admin@ledes.ai.